The title alone should have you rolling on the floor and as if this backlash wasn't expected when Tuesday Oprah announced she was "hooking America up" with free grilled chicken. People always go nuts for anything free, even crazier when it's chicken. One source shared their experience,
"I went over to our nearest KFC a few minutes ago ... and chaos ensued," the e-mail read. "Despite the very visible grilled chicken behind the register, the manager told everyone with coupons to leave and that the promotion was over for the day. The people there are currently holding a sit-in and refusing to leave until they get their free chicken. ... There were 911 calls. Racial epithets were being spewed, people who actually wanted to pay for chicken were facing a potential beat-down, and the manager ran from the screaming horde.
The experience of simply downloading the coupon proved to be just as frustrating as actually getting the free meal, as heavy Web traffic kept users from accessing both the site, as well as the software needed to download the actual coupon."
Next time anyone does a promotion in conjuction with media goddess Oprah, have your stuff in place and a riot squad.
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